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Privacy Policy

Privacy Policy

Effective Date: 05/02/2026

1. Introduction
This Privacy Policy explains how Alcuin Ltd (“Alcuin”, “we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our website, platform, or services.

Alcuin Ltd is a company registered in England and Wales (company number 16905317), with its registered office at 57 Leaders Way, Lutterworth, England, LE17 4YS.

 

2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity and contact details (e.g. name, email address, phone number, address)

  • Academic profile data (e.g. qualifications, CV, expertise)

  • Engagement records (e.g. details of services provided or received, communications)

  • Client contact information

  • Calendar and scheduling information

  • Technical data (e.g. IP address, browser type, device information)

  • Usage data (e.g. how you use our website and services)

  • Any other information you provide to us

 

3. How We Collect Your Data

We collect data:

  • Directly from you (e.g. when you register, fill in forms, communicate with us, or use our services)

  • Automatically as you use our website (e.g. via cookies and analytics)

  • From third parties (e.g. business partners, referees, or publicly available sources)

 

4. How We Use Your Data

We use your personal data to:

  • Provide, operate, and improve our services and platform

  • Match clients and academics for engagements

  • Communicate with you about your account, services, or enquiries

  • Manage billing, payments, and contracts

  • Comply with legal and regulatory obligations

  • Ensure the security and integrity of our platform

  • Send you updates, marketing, or information (where permitted by law)

 

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests (e.g. running our business, improving our services)

  • Your consent (where required)

 

6. Sharing Your Data

We may share your personal data with:

  • Academics or clients for the purposes of engagement

  • Service providers and business partners who support our operations (e.g. IT, payment, analytics)

  • Legal, regulatory, or government authorities where required by law

  • Other parties with your consent or as instructed by you

 

7. International Transfers

If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place to protect your data in accordance with data protection law.

 

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

 

9. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law.

 

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Withdraw consent at any time (where processing is based on consent)

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

11. Cookies

Our website uses cookies and similar technologies. For more information, please see our Cookie Policy.

 

12. Confidentiality and Use of Information

12.1 Confidential Information includes, without limitation, the identity, profile, and participation of any expert or academic, the identity of clients, client questions, and engagement details.
12.2 You agree to keep all Confidential Information strictly confidential and not to disclose it to any third party without prior written consent, except as required by law.

 

13. Marketing Communications

We may send you updates, marketing, or information where permitted by law and in accordance with your preferences. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

 

Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at edward.smith@alcuinacademics.com or at 57 Leaders Way, Lutterworth, England, LE17 4YS.

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